Common Questions

How should I prepare for my pet's annual appointment?

An annual exam is a routine health exam that is recommended every year. It is a great idea to take any notes or write down any questions that you may have regarding any changes that you have observed in your pet. It would help us greatly if you had a copy of your pets record for any visits that he/she may have had at a previous clinic. 
We recommend that we check for intestinal parasites during each annual health exam.  In order to make your pets appointment less stressful, we request that you please collect a fresh sample of your pets stool the day of his/her appointment. 

What is the process for having my pet spayed or neutered?

Spaying or neutering can be done at approximately four months of age. We do not provide surgical prodecures but can direct you to a local hospital. Your pet should be given an exam prior to surgery to help determine if they are healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery by most Veterinary Hospitals.  Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.  Please be sure that your pet comes home with post surgical pain medication. Although we do consider spaying and neutering as routine procedures, they are surgical procedures and they are painful.

How long do the sutures stay in after my pet's surgery?

Procedures involving sutures require them to be removed 14 days following the surgery. During that time, it is important that you restrict your pets activity.

Can my pet catch a cold or flu?

Typically, your dog and cat can't catch a cold or the flu from you. That does not mean your pet can’t have an upper respiratory infection or intestinal disruptions. Coughing, sneezing, vomiting and or diarrhea can all be debilitating for your pet and we recommending setting up an appointment should your pet develop any of these signs.

How often do you recommend performing blood work on my pets?

In addition to having an annual physical exam for your pet, we also recommend yearly blood work. We recommend a Junior diagnostic panel for any pet younger than 6 years and a Senior panel of any pet over 7 years.  It is very easy to administer these blood tests at the same time we perform the yearly heartworm test.

How can I make payments?

Payment is required at the time of service and we gladly accept cash and all major credit cards.

What is your cancellation policy?

We require a 24 hours notice to cancel all appointments. Please be sure to contact us if you will not be able to make your scheduled appointment.

Do you allow urgent or same day appointments?

We do set time aside for same day appointments. However, we are not an emerency care service. If your pet has an emergency or serious illness, please call VSH in Cary @ 919-233-4911. VHS is a referral / emergency hospital that is open 24 hours a day 365 days a year.

How do I choose a Veterinarian?

When you are looking for a veterinarian, make sure you choose an animal doctor that makes you and your pet feel comfortable, safe and is someone that you can trust. It is important that you also find a supportive, calm and caring environment that both you and your pet are comfortable with.

As you look around for the best veterinarian service, we want to exceed your expectations regarding high quality, compassionate service for you and your pet.  You can be confident knowing your pet is in good hands as we work closely with you to provide the best professional medical attention available.

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